Privacy Policy

Tenet

This Privacy Policy outlines the procedures for the collection, processing, and protection of personal data by Tenet. We process personal data in full compliance with applicable European Union legislation, including the General Data Protection Regulation (GDPR).

1. General Provisions

1.1. Tenet (hereinafter referred to as “the Company”) is committed to ensuring the confidentiality and security of personal data provided by users and clients purchasing digital products and services, including European gaming accounts.
1.2. Personal data is processed lawfully, fairly, and transparently, strictly for the purposes of service delivery and to fulfil the Company’s legal obligations.

2. Personal Data We Collect

The Company may process the following categories of personal data:

·         Identification Data: name (if provided), usernames, or other contact identifiers.

·         Contact Information: email address, messenger IDs.

·         Transaction Data: information about purchased products and order history.

·         Technical Data: IP address, device information, browser type, cookies, and analytics used to ensure proper website functionality.

·         Payment Data: processed exclusively by payment providers and never stored by the Company.

The Company does not collect unnecessary or sensitive data not related to service delivery (such as identity documents, bank card numbers, or medical information).

3. Purposes of Data Processing

Personal data is processed for the following purposes:

·         execution of contractual obligations and delivery of purchased digital products;

·         communication with the user regarding support inquiries, order information, or security issues;

·         handling user requests and customer service;

·         compliance with legal requirements of the European Union;

·         improving website functionality and service quality.

4. Sharing Data With Third Parties

4.1. The Company may share personal data with a limited number of third parties strictly necessary for service provision, including:

·         payment service providers;

·         technical analytics platforms;

·         notification and support service providers.

4.2. Data sharing is conducted only when legally justified and in full compliance with GDPR.
4.3. The Company does not sell, rent, or disclose personal data to third parties for commercial or marketing purposes.

5. Data Storage

5.1. Personal data is retained only for the period necessary to fulfil the purposes of processing or as required by law.
5.2. Access to personal data is restricted and granted solely to authorized personnel of Tenet who have undergone appropriate training.

6. Data Security Measures

Tenet implements a comprehensive set of technical and organizational measures to ensure the security of personal data, including:

·         data transmission encryption;

·         strict access control mechanisms;

·         regular security audits and updates;

·         prevention of unauthorized access, disclosure, or data breaches.

7. Rights of Data Subjects

Under GDPR, users have the following rights:

·         the right to access their personal data;

·         the right to rectify, update, or delete personal data;

·         the right to restrict processing;

·         the right to object to the processing of personal data where legally applicable;

·         the right to data portability to another controller;

·         the right to withdraw consent for processing (when processing is based on consent).

Users may exercise these rights by contacting the Company using the contact information provided below.

8. Contact Information

For any inquiries related to personal data processing or this Privacy Policy, please contact:

Tenet
Email: support@tenetgame.com
Support: website support

The Company will review and respond to all requests within a reasonable timeframe as required by GDPR.

9. Amendments to the Privacy Policy

Tenet reserves the right to amend this Privacy Policy. Updated versions will be published on the website and take effect from the date of publication unless otherwise specified by law.

10. Use of Cookies

10.1. The Tenet website uses cookies and similar technologies (collectively, “cookies”) to ensure proper functionality, enhance user experience, and support security and analytics features.

10.2. Cookies are small text files stored on the user’s device when visiting the website. They do not contain personally identifiable information but may identify a device to improve website performance.

10.3. Types of Cookies Used

·         Strictly Necessary Cookies
Essential for core website functions such as navigation, page loading, authentication, and service operation. Disabling them may impair website performance.

·         Analytical Cookies
Used to collect statistical information on website usage (e.g., visit frequency, navigation patterns). These help improve service performance and functionality.

·         Functional Cookies
Store user preferences (such as language settings) for a more convenient browsing experience.

·         Third-Party Cookies
Used by analytics platforms, payment providers, or support systems. Use of such cookies is governed by the policies of the respective third parties.

10.4. Legal Basis for Cookies

·         Strictly necessary cookies are processed based on the Company’s legitimate interest (Article 6 GDPR).

·         Analytical and functional cookies are processed only with the user’s consent, provided through the cookie consent tool on the website.

10.5. Managing Cookies

Users have the right to:

·         accept or decline specific categories of cookies;

·         delete cookies through browser settings;

·         block cookies entirely.

Disabling certain categories of cookies may affect website performance or limit access to specific features.

10.6. Third-Party Cookies Disclaimer

Tenet is not responsible for the use of cookies by third-party service providers (e.g., analytics platforms).
Processing of such data is governed by their respective privacy policies.